FAQ

Yes, but with care. Energy-saving appliances often use less water per cycle, which helps. Just make sure the system is sized properly for your household.

Signs include soggy ground, strong odors, or lush grass growth over the field. If you notice these, call a septic professional immediately.

Yes. Even with light use, solids settle over time. Seasonal properties should still follow a maintenance schedule, just spaced out more.

Most failures result from neglect, overload, or poor design. Regular pumping, proper water use, and mindful disposal habits help prevent major breakdowns.

Not when done correctly. Professionals use low-pressure suction equipment to safely remove waste without harming the tank or components.

Make sure the tank area is accessible, pets are secured, and the lid is clear if possible.

Make sure the tank area is accessible, pets are secured, and the lid is clear if possible.

Yes, but probably less often. A small household still produces waste, and over time, sludge builds up. Regular checks help you find the right schedule.

Use with caution. Small amounts are okay, but excessive use can disrupt the bacterial balance that breaks down waste in your tank.

Many do, especially newer systems. The filter helps keep solids from reaching the drainfield and should be cleaned periodically.

Yes. A full tank, dry traps, or ventilation issues can all cause odor indoors. Pumping is usually the first step to clearing it up.

Resume normal water use, but avoid overloading the system for a day or two. This allows everything to settle and helps prevent strain on the drainfield.

Only if the access lid is buried under turf or plants. Technicians want to disturb as little as possible and can advise on best practices for future access.

Some buildup is expected, but if solids take up more than a third of the tank, it’s time to pump. Routine service helps avoid overflow.

No. Structures, decks, or heavy vehicles can damage the tank or block access. Keep the area above the tank clear at all times.

The tank holds and separates solids and liquids, while the drainfield filters and disperses treated water into the soil. Both need to work together for the system to function

Most tanks are 10 to 25 feet from the foundation. Location varies based on property layout, but they are typically buried near the home’s plumbing exit.

Not reliably. Some companies use sensors or probes, but most assessments require opening the lid and visually inspecting the sludge level.

Most residential tanks range from 1,000 to 1,500 gallons. The size depends on how many bedrooms your  home has and how much water your household uses.  

Yes. A technician can spot cracks, corrosion, or early signs of failure during pumping. Catching issues early can save thousands.

They can, especially if not used regularly or buried shallow. Keeping the system in use and well-insulated reduces the risk of freezing.

Conserve water, fix leaks quickly, avoid overloading the system with back-to-back laundry loads, and spread out high-usage activities. These habits help your system stay balanced.

A riser brings the tank lid up to ground level for easier access. It’s a smart upgrade if you don’t want to dig up the yard every time.

Yes. Tree roots can infiltrate pipes and tanks, leading to cracks, clogs, and system failure. Keep large trees and shrubs away from the system.

Yes. Using a garbage disposal adds solids and food waste that increases sludge buildup. If you use one regularly, plan to pump more often.

Avoid flushing wipes, sanitary products, grease, coffee grounds, and harsh chemicals. These can clog the system and slow down natural breakdown processes.

Spring and fall are perfect because of milder weather. Winter pumping is possible but more difficult if the ground is frozen or snow-covered.

Yes. Saturated soil can prevent proper drainage, leading to backups or odor issues. A recently pumped tank is less likely to overflow during storms.

If the backup is caused by a full tank, yes. If it’s due to a clogged pipe or drainfield issue, you may need additional repair work.

Some enzyme-based products claim to help break down waste, but they don’t replace pumping. Talk to a technician before using anything new in your system.

A septic pro can help locate it using as-built drawings, probe rods, or electronic locators. Don’t guess or dig without a clear plan.

If you know where it is and can safely do so, it helps. If not, a technician can locate and uncover it with the right tools.

Most appointments take 30 to 60 minutes. The time depends on how deep the tank is, how full it is, and how easy it is to access.

No. Proper septic pumping requires a vacuum truck, disposal permits, and trained professionals. It’s not safe or legal to do it on your own.

Pumping removes solid waste and liquid from the tank. Cleaning includes high-pressure rinsing to remove all residue from the walls of the tank.

Slow drains, sewage smells, gurgling pipes, and water pooling in the yard are common signs. If it’s been a few years, it’s probably time, regardless of symptoms.

Skipping regular pumping allows sludge to build up and overflow into the drainfield. That can cause backups, odors, and permanent system damage.

Most households in Raleigh need septic pumping every three to five years. If your system gets a lot of use or your tank is smaller, it might need service sooner.